Having your Xbox One in a basement surrounded by concrete walls is an issue, as thick surfaces degrade Wi-Fi signals. Move objects that interfere with Wi-Fi signals.Wi-Fi performance decreases with distance, so if your Xbox One constantly disconnects from your router or won't connect at all, moving them closer together should improve reliability. Make sure your Xbox One is as close to your router as possible.Have a look at the below and correct them (as best as possible) to resolve the problem: Many variables can affect the quality of your Xbox One's Wi-Fi performance, or even prevent it from connecting to Wi-Fi. If needed, you can press and hold the Xbox button on the front of your console for about 10 seconds to force a shutdown instead. Choose Restart console > Restart to reboot your system. With your modem and router off, to fully reboot your Xbox One, hold the Xbox button on your controller for a moment to open the Power menu.
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Read more: Internet Problems? How to Reset Your Router If they don't have a dedicated power button, simply unplug them. It's easy to do and often clears up your problem, so you should try it first before diving into more detailed fixes.įirst, press the power button on both your modem and router to shut them off.
Whenever you run into any problem with a computer or other electronic device, restarting should be your first troubleshooting step. Next time your Xbox isn't connecting to the internet, check out these fixes to get your system back online.ġ.
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Without a network connection, it's impossible to play multiplayer games online, download new titles, or even see which friends are online. If your Xbox One won't connect to Wi-Fi, you can't do much on the console.
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